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Discover how insurance publications by The Academy will change the way you do business! 25 Most Innovative Agents in America The 25 Most Innovative Agents in America honors agents who made unique contributions to the industry and exhibited a visionary spirit in the performance of their daily work. These individuals set themselves apart as highly productive leaders... Read More Agency Disaster Planning: Get Your Agency Ready! Develop a new disaster plan or improve an existing one to handle any type of disaster. Read about the 15 personal disaster interview stories of people who endured disasters in their agencies and communities... Read More Agency Fee-Based Services: How to Provide Insurance and Risk Management Services Readers can learn from the interview stories how agencies are providing services to increase revenues and attract new accounts. This study offers suggestions from an expert panel... Read More CSR Profile: Unique Views of Insurance Customer Service Representatives, Account Managers, and Account Executives The CSR Profile is the insurance industry's preeminent source for current information on customer service representatives and other service positions.. Read More Dynamics Package The Dynamics Package—Save $20 when you buy both! When you need practical sales reinforcement or just need to brush up on what you learned in your Dynamics of Selling course, we have the package for you. This package will help you refresh, review, and reinforce your selling skills... Read More Dynamics of Selling: Audio Series The Dynamics of Selling Audio Series helps producers to maximize their potential with street-tested sales skills. This audio series is based on the popular three-day Dynamics of Selling program... Read More Dynamics of Selling: The Diagnostic Appointment (DVD) Dynamics of Selling: The Diagnostic Appointment (DVD) was designed to help you implement the training you received while attending the Dynamics of Selling program. The DVD is a great sales-meeting and producer coaching tool... Read More Executive Liability Insurance Decoding Executive Liability Insurance is a guidebook that thoroughly explains the exposure and coverage issues. The book is written by Richard (Dick) Clarke, CIC, CPCU, RPLU, a leading expert... Available in E-Book! Read More Growth & Performance Standards The Growth & Performance Standards study provides benchmarks for comparing independent agency performance. Independent insurance agency owners use the results to compare their agency's performance against their agency peer group... Read More Insurance Essentials Property and Casualty Insurance Essentials is a comprehensive guide that teaches the basics of property and casualty insurance. This guide supplies you with basic knowledge, yet it covers a wide breadth of information... Available in E-Book! Read More Life & Benefits Essentials Life & Benefits Essentials is a comprehensive guide that teaches the basics of life insurance and benefits. This guide supplies you with basic knowledge, while it covers a wide breadth of information... Read More Managing Human Resources in an Insurance Agency This comprehensive book provides the detailed information to help insurance agencies with managing their HR responsibilities. The author, Jon Persky, CIC, CPA, PHR, has drawn upon his years of teaching and consulting... Read More Publications For identifying current trends and getting straight-up information to help meet the challenges of the insurance industry, Academy publications are just the resource you’ve been searching for. The Academy features books about improving the agency’s sales and marketing efforts, streamlining performance, managing growth, and enhancing service. You’ll also find practical publications about exposures, exclusions, and coverages that belong on the shelves of every practicing insurance professional.

< Back CSR Profile: Unique Views of Insurance Customer Service Representatives, Account Managers, and Account Executives ​ The CSR Profile is the insurance industry's preeminent source for current information on customer service representatives and other service positions.. Previous Next

< Back Agency Fee-Based Services: How to Provide Insurance and Risk Management Services ​ Readers can learn from the interview stories how agencies are providing services to increase revenues and attract new accounts. This study offers suggestions from an expert panel... Previous Next

< Back Dynamics of Selling: The Diagnostic Appointment (DVD) ​ Dynamics of Selling: The Diagnostic Appointment (DVD) was designed to help you implement the training you received while attending the Dynamics of Selling program. The DVD is a great sales-meeting and producer coaching tool... Previous Next

< Back Agency Disaster Planning: Get Your Agency Ready! This is placeholder text. To change this content, double-click on the element and click Change Content. Develop a new disaster plan or improve an existing one to handle any type of disaster. Read about the 15 personal disaster interview stories of people who endured disasters in their agencies and communities... Previous Next

< Back Life & Benefits Essentials This is placeholder text. To change this content, double-click on the element and click Change Content. Life & Benefits Essentials is a comprehensive guide that teaches the basics of life insurance and benefits. This guide supplies you with basic knowledge, while it covers a wide breadth of information... Previous Next

< Back Insurance Essentials ​ Property and Casualty Insurance Essentials is a comprehensive guide that teaches the basics of property and casualty insurance. This guide supplies you with basic knowledge, yet it covers a wide breadth of information... Available in E-Book! Previous Next

< Back Growth & Performance Standards ​ The Growth & Performance Standards study provides benchmarks for comparing independent agency performance. Independent insurance agency owners use the results to compare their agency's performance against their agency peer group... Previous Next

< Back The Paperless Agency: Transformation through Innovation ​ The Paperless Agency: Transformation through Innovation helps agencies that are just beginning to embrace imaging technology as well as agencies that are more experienced and technology savvy, with a need to fine tune their agency... Previous Next

< Back Risk Management Essentials ​ Risk Management Essentials is a comprehensive guide that discusses the basics of risk management. This guide covers a wide breadth of information to form the fundamental understanding of risk management principles and issues... Available in E-Book! Previous Next