What are they, and how do they work?
Webinars are over-the-internet courses conducted in real-time that allow students to receive the highest quality instruction while watching from their own computer, tablet, or smartphone. Webinars combine the convenience of online courses with live instruction and interaction with the instructor. Our webinars have a chat box which allows students to ask questions and participate in the course, making for a more dynamic learning experience. Best of all, at the end of the Webinar, there is no test required for CE credit to be earned!
At Professional Insurance Agents (PIA) of Nebraska and Iowa, we want our Webinars to provide the best possible simulation of a live classroom environment. It is for this reason that NONE of the Webinars you take from us are pre-recorded; they all take place in real-time and are taught by the instructor who authored the course. Our instructors use a webcam so you will hear and see him/her teach, address questions, and provide answers - all in real-time!
All that you need to take PIA NE/IA Webinars are working speakers and a good internet connection. Webinars occur at a scheduled date and time. Below is a list of our available Webinar courses.
After the conclusion of the webinar, PIA will verify your attendance with the class administrator and file your CE credits online with the NE & IA Insurance Department State-Based Systems database within 10 days (webinar fees must be paid in full in order to file CE credits).
New for 2026!
New for 2026!
Agency Audits: How to Create Efficient, Profitable and Defensible Workflows
Instructor: Kym Martell, CIC, CRM, CRIS, AAI, MLIS
Approved 3 PC Hrs NE/Pending CE IA
Does the word “audit” give you night sweats? Instructor Kym Martell taps into her decades of experience auditing agencies to discuss why welcoming an audit might be the best decision your agency can make. She’ll discuss best practices of agency auditing and how it will identify workflow deficiencies, E&O exposures, lost profitability, and the strengths your agency can build upon.
​
Blessings and Curses: Emerging Trends from the Perspective of a P&C Claims Pro
Instructor: Kym Martell, CIC, CRM, CRIS, AAI, MLIS
Approved 3 PC Hrs NE/Pending CE IA
Calling on her years of experience adjusting P&C claims instructor Nikki Sherrill gives insurance professionals an insider’s look at where recent innovations help the industry improve its products, service, and overall customer experience through emerging trends with weather, nuclear verdicts and other risks. Conversely, she’ll discuss ways such innovations are hurting the industry by creating new opportunities for errors and fraud.
​
Broaden Coverage Now: Tips From a Personal Lines Claims Pro
Instructor: Nikki Sherrill Wyatt, AIC, AIM, AINS, AIS, API, CIC, SCLA
Approved 3 PC Hrs NE/Pending CE IA
Personal lines agents often don’t hear from claims personnel about the value of broadened coverage until the unfortunate reality of substandard coverage presents itself during the adjustment process. Veteran claims adjuster Nikki Sherrill created this program to help personal lines agents understand policy limitations commonly overlooked and methods to broaden coverage that can save the insured (and agent!) from financial harm.
​
Claims Handling for Agencies: Advocacy, Best Practices, and Better Outcomes
Instructor: Kym Martell, CIC, CRM, CRIS, AAI, MLIS
Approved 3 PC Hrs NE/Pending CE IA
Your insured has a claim…now what? Instructor Kym Martell has seen claims from every perspective: insureds, agents, adjusters, injured parties, insurers, cops, lawyers, and courts. Agency personnel uneducated about the claims process are poorly positioned to advocate for the insured and could, along with their insureds, face serious consequences. Join Kym for a deep dive into claims and learn best practices to ensure better outcomes.
​
Commercial Lines Issues After a Huge Storm
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn about several commercial lines coverage issues that commonly creep up in the wake of a big storm. Examples of concerns discussed include cleanup, outages, and loss of income.
​
C-Suite Savior: Mastering D&O, EPL and Other Executive Liability Policies
Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP
Approved 3 PC Hrs NE/Pending CE IA
This program explores the importance of protecting executives as they operate at home and around the world. Some of the policies to be reviewed include Directors & Officers Liability, Employment Practices, Fiduciary Liability, and Kidnap & Ransom protection. We will discuss many of the significant terms and conditions that trigger coverage and/or prevent coverage from meeting expectations of the insured. Insurance pros who take this program will be better positioned to assist commercial insureds in protecting their most impactful people.
​
Flood: 3-Hour NFIP Training and the Latest Happenings
Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP
Approved 3 Flood Hrs NE/Pending CE IA
Insurance pros old and new: this is the flood course for you!
If you’re an agent new to flood insurance this course will satisfy your 3-hour training requirement set forth by FEMA and the NFIP. If you’re experienced with flood insurance this course will bring you up to speed on the latest happenings and provide useful information you can put to use immediately with your insureds.
​
Fun (and Dangerous) as H*ll: Insuring Small Vehicles and Watercraft
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn about several common exposures stemming from the use of small vehicles for recreational purposes as well as watercraft.
​
Incredible Efficiency: How Farms and Agribusiness Insureds Create Energy and the Risks/Insurance Issues Involved
Instructor: Casey Roberts, ACSR, AFIS, CAIP, CIC, PLIC, ACSR, AFIS, CAIP, CIC, PLIC
Approved 3 PC Hrs NE/Pending CE IA
This program will review the various renewable energy options being used by farms and agribusiness insureds. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. We will discuss the risk management considerations and insurance issues stemming from these energy options and determine solutions for farmers and agribusiness insureds.
​
Insuring Manufacturers: Concerns, Claims, Coverages
Instructor: Casey Roberts, ACSR, AFIS, CAIP, CIC, PLIC
Approved 3 PC Hrs NE/Pending CE IA
Manufacturers of all types present unique challenges. Insurance pros who take this course will better understand concerns often presented by manufacturing risks and the claims that result. Coverages discussed include general liability, products, property, equipment, cyber and many others.
​
Personal Lines Issues After a Huge Storm
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn about several personal lines coverage issues that commonly creep up in the wake of a big storm. Examples of concerns discussed include cleanup, outages, and loss of use.
​
Recognizing Fraudulent Claims and the Insureds Who File Them
Instructor: Kym Martell, CIC, CRM, CRIS, AAI, MLIS
Approved 3 PC Hrs NE/Pending CE IA
Despite escalating punishments for offenders claims fraud remains prevalent. Books of business managed by even the most exceptional insurance pros - people who wouldn’t break a rule under any circumstance - are not immune to insureds who for whatever reason choose to be dishonest.
​
Retirement Healthcare Solutions – Medicare and Others
Instructor: Chris Amrhein, AAI
Approved 3 GEN Hrs NE/Pending CE IA
Join veteran insurance educator Chris Amrhein as he shares his own adventures with Medicare and other healthcare solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!
​
Retirement Income Solutions – Social Security and Others
Instructor: Chris Amrhein, AAI
Approved 3 GEN Hrs NE/Pending CE IA
Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!
​
The Contractor’s Liability Insurance Workshop
Instructor: Cathy Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP
Approved 3 PC Hrs NE/Pending CE IA
This course examines Commercial General Liability coverage issues that should be considered when writing coverage for contractors. We will discuss the CGL Policy’s Bodily Injury and Property Damage Liability insuring agreement along with ways that insurers limit the scope of coverage. We will review CGL exclusions important to contractors including Contractual, Pollution, Damage to Property and Damage to Work. Lastly, we will discuss additional insured endorsements and tips regarding certificates of insurance.
​
The Contractor’s Property Coverages Workshop
Instructor: Cathy Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP
Approved 3 PC Hrs NE/Pending CE IA
This course examines some of the property and inland marine exposures faced by contracting risks and the policies available to cover them. We will discuss commercial property insurance, builders risk coverage, installation floaters and contractors equipment policies. For each topic, we will review the coverage afforded by commonly used forms, coverage features to consider and some of the limitations to watch out for.
​
The Eight Mistakes You Won’t Make Again: Commercial Property Edition
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
You’re human. You will make mistakes even after taking this class. Just not these eight. These are the eight mistakes you won’t make again (regarding commercial property insurance policies).
​
Weird Personal Lines Rental Exposures
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn about several personal lines coverage issues regarding various rental exposures. Concerns discussed include personal property rental and a few rental examples that may surprise you.
​
“Where the H*ll Is My Stuff?” Addressing Supply Chain Exposures with Small Biz Insureds
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn how to assist commercial insureds in identifying profit-crushing supply-chain risks and understand how insurance can help (or not help) with them.
Agency Audits: How to Create Efficient, Profitable and Defensible Workflows
Instructor: Kym Martell, CIC, CRM, CRIS, AAI, MLIS
Approved 3 PC Hrs NE/Pending CE IA
Does the word “audit” give you night sweats? Instructor Kym Martell taps into her decades of experience auditing agencies to discuss why welcoming an audit might be the best decision your agency can make. She’ll discuss best practices of agency auditing and how it will identify workflow deficiencies, E&O exposures, lost profitability, and the strengths your agency can build upon.
​
Blessings and Curses: Emerging Trends from the Perspective of a P&C Claims Pro
Instructor: Kym Martell, CIC, CRM, CRIS, AAI, MLIS
Approved 3 PC Hrs NE/Pending CE IA
Calling on her years of experience adjusting P&C claims instructor Nikki Sherrill gives insurance professionals an insider’s look at where recent innovations help the industry improve its products, service, and overall customer experience through emerging trends with weather, nuclear verdicts and other risks. Conversely, she’ll discuss ways such innovations are hurting the industry by creating new opportunities for errors and fraud.
​
Broaden Coverage Now: Tips From a Personal Lines Claims Pro
Instructor: Nikki Sherrill Wyatt, AIC, AIM, AINS, AIS, API, CIC, SCLA
Approved 3 PC Hrs NE/Pending CE IA
Personal lines agents often don’t hear from claims personnel about the value of broadened coverage until the unfortunate reality of substandard coverage presents itself during the adjustment process. Veteran claims adjuster Nikki Sherrill created this program to help personal lines agents understand policy limitations commonly overlooked and methods to broaden coverage that can save the insured (and agent!) from financial harm.
​
Claims Handling for Agencies: Advocacy, Best Practices, and Better Outcomes
Instructor: Kym Martell, CIC, CRM, CRIS, AAI, MLIS
Approved 3 PC Hrs NE/Pending CE IA
Your insured has a claim…now what? Instructor Kym Martell has seen claims from every perspective: insureds, agents, adjusters, injured parties, insurers, cops, lawyers, and courts. Agency personnel uneducated about the claims process are poorly positioned to advocate for the insured and could, along with their insureds, face serious consequences. Join Kym for a deep dive into claims and learn best practices to ensure better outcomes.
​
Commercial Lines Issues After a Huge Storm
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn about several commercial lines coverage issues that commonly creep up in the wake of a big storm. Examples of concerns discussed include cleanup, outages, and loss of income.
​
C-Suite Savior: Mastering D&O, EPL and Other Executive Liability Policies
Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP
Approved 3 PC Hrs NE/Pending CE IA
This program explores the importance of protecting executives as they operate at home and around the world. Some of the policies to be reviewed include Directors & Officers Liability, Employment Practices, Fiduciary Liability, and Kidnap & Ransom protection. We will discuss many of the significant terms and conditions that trigger coverage and/or prevent coverage from meeting expectations of the insured. Insurance pros who take this program will be better positioned to assist commercial insureds in protecting their most impactful people.
​
Flood: 3-Hour NFIP Training and the Latest Happenings
Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP
Approved 3 Flood Hrs NE/Pending CE IA
Insurance pros old and new: this is the flood course for you!
If you’re an agent new to flood insurance this course will satisfy your 3-hour training requirement set forth by FEMA and the NFIP. If you’re experienced with flood insurance this course will bring you up to speed on the latest happenings and provide useful information you can put to use immediately with your insureds.
​
Fun (and Dangerous) as H*ll: Insuring Small Vehicles and Watercraft
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn about several common exposures stemming from the use of small vehicles for recreational purposes as well as watercraft.
​
Incredible Efficiency: How Farms and Agribusiness Insureds Create Energy and the Risks/Insurance Issues Involved
Instructor: Casey Roberts, ACSR, AFIS, CAIP, CIC, PLIC, ACSR, AFIS, CAIP, CIC, PLIC
Approved 3 PC Hrs NE/Pending CE IA
This program will review the various renewable energy options being used by farms and agribusiness insureds. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. We will discuss the risk management considerations and insurance issues stemming from these energy options and determine solutions for farmers and agribusiness insureds.
​
Insuring Manufacturers: Concerns, Claims, Coverages
Instructor: Casey Roberts, ACSR, AFIS, CAIP, CIC, PLIC
Approved 3 PC Hrs NE/Pending CE IA
Manufacturers of all types present unique challenges. Insurance pros who take this course will better understand concerns often presented by manufacturing risks and the claims that result. Coverages discussed include general liability, products, property, equipment, cyber and many others.
​
Personal Lines Issues After a Huge Storm
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn about several personal lines coverage issues that commonly creep up in the wake of a big storm. Examples of concerns discussed include cleanup, outages, and loss of use.
​
Recognizing Fraudulent Claims and the Insureds Who File Them
Instructor: Kym Martell, CIC, CRM, CRIS, AAI, MLIS
Approved 3 PC Hrs NE/Pending CE IA
Despite escalating punishments for offenders claims fraud remains prevalent. Books of business managed by even the most exceptional insurance pros - people who wouldn’t break a rule under any circumstance - are not immune to insureds who for whatever reason choose to be dishonest.
​
Retirement Healthcare Solutions – Medicare and Others
Instructor: Chris Amrhein, AAI
Approved 3 GEN Hrs NE/Pending CE IA
Join veteran insurance educator Chris Amrhein as he shares his own adventures with Medicare and other healthcare solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!
​
Retirement Income Solutions – Social Security and Others
Instructor: Chris Amrhein, AAI
Approved 3 GEN Hrs NE/Pending CE IA
Join veteran insurance educator Chris Amrhein as he shares his own adventures with Social Security and other retirement income solutions for seniors. He’ll discuss eligibility, enrollment, changes, costs, benefits, limitations and just about everything else. Whether the information is for the benefit of your clients, your family, and/or yourself, you’ll be ready!
​
The Contractor’s Liability Insurance Workshop
Instructor: Cathy Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP
Approved 3 PC Hrs NE/Pending CE IA
This course examines Commercial General Liability coverage issues that should be considered when writing coverage for contractors. We will discuss the CGL Policy’s Bodily Injury and Property Damage Liability insuring agreement along with ways that insurers limit the scope of coverage. We will review CGL exclusions important to contractors including Contractual, Pollution, Damage to Property and Damage to Work. Lastly, we will discuss additional insured endorsements and tips regarding certificates of insurance.
​
The Contractor’s Property Coverages Workshop
Instructor: Cathy Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP
Approved 3 PC Hrs NE/Pending CE IA
This course examines some of the property and inland marine exposures faced by contracting risks and the policies available to cover them. We will discuss commercial property insurance, builders risk coverage, installation floaters and contractors equipment policies. For each topic, we will review the coverage afforded by commonly used forms, coverage features to consider and some of the limitations to watch out for.
​
The Eight Mistakes You Won’t Make Again: Commercial Property Edition
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
You’re human. You will make mistakes even after taking this class. Just not these eight. These are the eight mistakes you won’t make again (regarding commercial property insurance policies).
​
Weird Personal Lines Rental Exposures
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn about several personal lines coverage issues regarding various rental exposures. Concerns discussed include personal property rental and a few rental examples that may surprise you.
​
“Where the H*ll Is My Stuff?” Addressing Supply Chain Exposures with Small Biz Insureds
Instructor: Kevin Amrhein, CIC
Approved 1 PC Hr NE/Pending CE IA
In this program insurance pros will learn how to assist commercial insureds in identifying profit-crushing supply-chain risks and understand how insurance can help (or not help) with them.
​
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Returning in 2026!
An Hour with Dave: E&O: Talking Exposures with an Attorney
Instructor: David Thompson, AAI, API, CPCU, CRIS
Approved NE 1 GEN Hr, Approved IA 1 GEN Hr
Veteran insurance pro and E&O expert David Thompson wants you to understand the most common E&O exposures and how to address them. But don’t take just his word for it: Dave co-presents this program with a colleague from his network of attorneys who will offer thoughts on common E&O exposures from the legal perspective.
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An Hour with Dave: Rental Cars: Issues, Answers, Horror Stories
Instructor: David Thompson, AAI, API, CPCU, CRIS
Approved NE 1 P/C Hr, Approved IA 1 GEN Hr
What’s in the rental car contract you signed but didn’t read? Is the LDW a rip-off? Is that credit card coverage legit? How does your personal auto respond? Learn the answers and discuss several “horror story” claim scenarios involving rental cars in this outstanding program from instructor David Thompson.
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An Hour with Dave: Understanding Ordinance or Law (Because Insureds Still Don’t)
Instructor: David Thompson, AAI, API, CPCU, CRIS
Approved NE 1 GEN Hr, Approved IA 1 GEN Hr
Ordinance or Law exposures continue to evolve and your insureds still don’t understand why it matters. It’s imperative that you stay up to date with exposures that affect personal or commercial insureds in your area. Insurance pros who take this course will gain expertise on how to keep up with exposures, explain them to insureds, and secure the coverage needed to avoid ugliness at claim time.
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An Hour with Nicole: Making Sense of Homeowners Deductibles (Once and For All!)
Instructor: Nicole Broch, CIC, CISR, PLCS
Approved NE 1 P/C Hr, Approved IA 1 GEN Hr
Deductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may not work how they expect. This course will go through several examples to assist insurance pros in finally understanding homeowners deductibles.
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An Hour with Nicole: Personal Lines: Read the %^&* Form!
Instructor: Nicole Broch, CIC, CISR, PLCS
Approved NE 1 P/C Hr, Approved IA 1 GEN Hr
The Insurance Services Office (ISO) forms may be the standard but there are variations in commonly used non-standard forms that, if not identified, could lead to coverage problems. Personal lines insurance pros who take this course will be better positioned to search for and remedy such discrepancies
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Bad Machines, Evil People: The Latest in Cyber
Instructor: Cathy Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP
Approved NE 3 GEN Hrs, Approved IA 3 GEN Hrs
Bad actors are finding more sophisticated ways to utilize their bad machines. The harm caused by a cyber-attack can destroy businesses big and small. This course will examine the most common first and third-party cyber exposures facing businesses today. We will review some of the coverages available in the cyber insurance market and discuss things to consider when selecting a product.
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CGL Endorsements That Will Break Your Policy
Instructor: Cathy Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP
Approved NE 2 P/C Hrs, Approved IA 2 GEN Hrs
This course will familiarize the participants with some of the endorsements that can severely restrict coverage under the Commercial General Liability (CGL) Policy. We will review several ISO endorsements and see examples of non-standard endorsements often used by insurers. In each case, we will discuss the effect that the endorsement has on the coverage that would otherwise have been afforded by the CGL policy.
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Commercial Property: Claims, Coverages, Consequences
Instructor: Terry Tadlock, CIC, CPCU, CRIS, CIC, CPCU, CRIS
Approved NE 3 P/C Hrs, Approved IA 3 GEN Hrs
This course uses examples of several commercial property claims to illustrate how the policy may not function in the manner expected by either the agent or insured. Insurance pros who take this course will gain expertise on a variety of commercial property issues such as reconstruction costs, setting limits, insurance to value, tenant lease insurance requirements, and acts of civil authority.
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Dawn of New Age or End of the World? Emerging Risks That Make You Wonder
Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP
Approved NE 3 P/C Hrs, Approved IA 3 GEN Hrs
Incomprehensible advancements in technology, regulatory changes, and many other factors are fueling new and rapidly-evolving risks for agents and insureds to address. Insurance pros who attend this course will better understand risks presented by electric vehicles, alternative energy systems, artificial intelligence, supply chain issues, parametric insurance, virtual currencies, pollutants, and many other issues.
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Definition of Insanity: Common Home and Auto Exposures We Know Are There & Do Nothing About
Instructor: Scott Treen, CIC, CPIA
Approved NE 3 P/C Hrs, Approved IA 3 GEN Hrs
This course discusses several home and auto exposures that most everyone knows are there yet, for some reason, continue to cause coverage problems. Furnished vehicles, trailers, personal property, kids earning cash, watercraft, and several other common exposures will be discussed with the hope of addressing them in a way that finally produces a different result: adequate coverage!
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Eroding: The Personal Lines Implosion and What Happens Next
Instructor: Nicole Broch, CIC, CISR, PLCS
Approved NE 2 P/C Hrs, Approved IA 2 GEN Hrs
Personal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums. This course will explain how we got here and what insurance pros can do to understand, explain, and advise insureds as to how to protect themselves until conditions (hopefully!) improve.
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Ethics in Insurance - Protecting the Client and the Agency
Instructor: Cathy Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP
Approved NE 3 ETH Hrs, Approved IA 3 ETH Hrs
This course begins with a discussion of what ethics is and different approaches to decision making. It addresses the ethical responsibilities of the insurance producer to prospects and clients, to insurance carriers and to third parties. Throughout the course, participants will discuss ethical dilemmas faced by insurance producers in order to determine the best course of action. We also discuss the E&O implications in many of the areas discussed. Approved for Utica Loss Control Credit.
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Ethics, Diligence, Success: What Agencies Need to Know
Instructor: Steven Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS, TRIP
Approved NE 3 ETH Hrs, Approved IA 3 ETH Hrs
This course reviews many examples of situations faced by agents which may test ethical resolve as well as E&O management practices. Agents who take this course will learn some coverage lessons, better understand the critical functions of a successful agency operation, and be more prepared to handle difficult situations commonly faced by insurance agencies. Approved for Utica Loss Control Credit.
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Homeowners Endorsements Insureds Don't Want (But Do Need)
Instructor: Nicole Broch, CIC, CISR, PLCS
Approved NE 3 P/C Hrs, Approved IA 3 GEN Hrs
To save a buck, consumers are quick to strip off coverage and/or buy coverage that doesn’t match their exposure. This course provides many examples and risks insurance pros can use to talk insureds through coverage that is best for their policy and how to get it in the most affordable way possible. Discussion includes reference to many endorsements - some common, some not – insureds should consider.
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Just Use Mine: Home, Vehicle and Other Sharing Exposures Insurance Doesn’t Like
Instructor: David Thompson, AAI, API, CPCU, CRIS
Approved NE 2 P/C Hrs, Approved IA 2 GEN Hrs
Vehicles, houses, garage space, swimming pools, scooters and many other exposures stemming from the shared economy require special attention from an insurance standpoint. Insurance pros who take this course will better understand the breadth of sharing exposures, how they’re addressed in common insurance policies, and how to obtain adequate coverage.
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Name That Endorsement: Business Auto and Commercial Property Edition
Instructor: David Thompson, AAI, API, CPCU, CRIS
Approved NE 2 P/C Hrs, Approved IA 2 GEN Hrs
While many are commonly used, commercial insureds and agents are often confused by the purpose of certain endorsements to their insurance policies. Insurance pros who take this course will gain expertise on several endorsements often used to limit or enhance coverage in the Business Auto policy as well as a few designed for the Commercial Property policy.
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Ready or Not Here It Comes: Planning for Retirement
Instructor: Charlie Matejowski, CIC, LuTCF
Approved NE 3 GEN Hrs, Approved IA 3 GEN Hrs
Most folks (including insurance people!) have done little to address the elephant that’s always in the room: retirement planning. This course will discuss the risks that retirees will face along with the solutions to minimize the risks.
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Reasons Personal Lines are Broken (and What to Do About It)
Instructor: Terry Tadlock, CIC, CPCU, CRIS, CIC, CPCU, CRIS
Approved NE 3 P/C Hrs, Approved IA 3 GEN Hrs
Ride-sharing, drones, home rental, furnished autos, remote work and other issues testing common personal lines policies are reviewed in this course. Agents who attend will learn the depth of exposures and the best practices of how to address them with insureds.
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Why Are You Here?! Insurance Issues with the People and Stuff in Your House
Instructor: Scott Treen, CIC, CPIA
Approved NE 2 PC Hrs, Approved IA 2 GEN Hrs
Someone moves in. Someone moves out. Stuff moves in. Stuff moves out. As your insureds’ situations change so do their insurance needs. Insurance pros who attend this course will gain expertise in how to handle several coverage issues found in a typical home or umbrella policy.
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