Discover how insurance publications by The Academy
will change the way you do business!

25 Most Innovative Agents in America

25 Most Innovative Agents in America

The 25 Most Innovative Agents in America honors agents who made unique contributions to the industry and exhibited a visionary spirit in the performance of their daily work. These individuals set themselves apart as highly productive leaders...

Agency Disaster Planning: Get Your Agency Ready!

Agency Disaster Planning: Get Your Agency Ready!

Develop a new disaster plan or improve an existing one to handle any type of disaster. Read about the 15 personal disaster interview stories of people who endured disasters in their agencies and communities...

Agency Fee-Based Services: How to Provide Insurance and Risk Management Services

Agency Fee-Based Services: How to Provide Insurance and Risk Management Services

Readers can learn from the interview stories how agencies are providing services to increase revenues and attract new accounts. This study offers suggestions from an expert panel...

CSR Profile: Unique Views of Insurance Customer Service Representatives, Account Managers, and Account Executives

CSR Profile: Unique Views of Insurance Customer Service Representatives, Account Managers, and Account Executives

The CSR Profile is the insurance industry's preeminent source for current information on customer service representatives and other service positions..

Dynamics Package

Dynamics Package

The Dynamics Package—Save $20 when you buy both! When you need practical sales reinforcement or just need to brush up on what you learned in your Dynamics of Selling course, we have the package for you. This package will help you refresh, review, and reinforce your selling skills...

Dynamics of Selling: Audio Series

Dynamics of Selling: Audio Series

The Dynamics of Selling Audio Series helps producers to maximize their potential with street-tested sales skills. This audio series is based on the popular three-day Dynamics of Selling program...

Dynamics of Selling: The Diagnostic Appointment (DVD)

Dynamics of Selling: The Diagnostic Appointment (DVD)

Dynamics of Selling: The Diagnostic Appointment (DVD) was designed to help you implement the training you received while attending the Dynamics of Selling program. The DVD is a great sales-meeting and producer coaching tool...

Executive Liability Insurance

Executive Liability Insurance

Decoding Executive Liability Insurance is a guidebook that thoroughly explains the exposure and coverage issues. The book is written by Richard (Dick) Clarke, CIC, CPCU, RPLU, a leading expert... Available in E-Book!

Growth & Performance Standards

Growth & Performance Standards

The Growth & Performance Standards study provides benchmarks for comparing independent agency performance. Independent insurance agency owners use the results to compare their agency's performance against their agency peer group...

Insurance Essentials

Insurance Essentials

Property and Casualty Insurance Essentials is a comprehensive guide that teaches the basics of property and casualty insurance. This guide supplies you with basic knowledge, yet it covers a wide breadth of information... Available in E-Book!

Life & Benefits Essentials

Life & Benefits Essentials

Life & Benefits Essentials is a comprehensive guide that teaches the basics of life insurance and benefits. This guide supplies you with basic knowledge, while it covers a wide breadth of information...

Managing Human Resources in an Insurance Agency

Managing Human Resources in an Insurance Agency

This comprehensive book provides the detailed information to help insurance agencies with managing their HR responsibilities. The author, Jon Persky, CIC, CPA, PHR, has drawn upon his years of teaching and consulting...

Publications

For identifying current trends and getting straight-up information to help meet the challenges of the insurance industry, Academy publications are just the resource you’ve been searching for.

The Academy features books about improving the agency’s sales and marketing efforts, streamlining performance, managing growth, and enhancing service. You’ll also find practical publications about exposures, exclusions, and coverages that belong on the shelves of every practicing insurance professional.