CISR Webinars


*NEW FOR 2020*
Certified Insurance Service Representative (CISR) Seminar via Webinars!

July 22, 2020 - William T. Hold Advanced Learning Seminar - Registration here
(Personal Lines focus - Includes 3 Ethics Hours)
Aug. 5, 2020 - Insuring Personal Auto Exposures  - Registration here
Aug. 19, 2020 - Insuring Personal Auto Exposure - Registration here


How do I access a CISR Live Webinar?

Registration is required for webinars. After you register, PIA NE/IA will send you a confirmation email that includes course materials and a link to the webinar. You can print the course materials or view them from your computer, laptop, or tablet.

What is the course agenda?

7:45 - 7:55 AM

Log into webinar

8 AM - Noon

Webinar in session with scheduled breaks

Noon - 1 PM

Lunch break

1 - 3:45 PM

Webinar in session with scheduled breaks

3:45 - 4:15 PM

Q&A session for individuals earning the designation only

4:15 PM

Webinar concludes

How much does it cost?

Registration Fee: $161 (Members and Non-members)

What technology do I need to take a webinar?

  • A desktop computer, laptop, or tablet
  • Internet connection
  • Speakers or audio on your device 

Do I need to attend the entire webinar?

To earn continuing education credits and/or designation update credits, you must be in FULL ATTENDANCE of the webinar. There will be attendance polls taken online frequently during of the live webinar. You must reply to all attendance polls to earn credit.

Do I need to take an exam?

If you are attending the live webinar to earn the CISR or CISR Elite designation, you must take and pass the exam.

If you are attending the live webinar only for CE credit or for your CISR designation annual update credit, you DO NOT need to take a test. Your attendance is validated by the attendance polls, and an exam is not required.

How do I take the CISR exam?

Following the live webinar, we will email you a link to the exam. The exams are taken online. Access to your exam will be available Monday through Wednesday of the week following your webinar. You can take the exam any time during those days. You will have one hour to complete the exam from the time you begin.

Do I need a proctor for the exam?

Yes, the exam must be proctored, meaning someone must see you take the test and confirm that you did not use any course materials or notes to take the test. Typically, this proctor must be a disinterested third party. However, in light of COVID-19, the requirement that the proctor be a disinterested third-party has been relaxed, and a family member can serve as proctor.

When do I get my results?

You will get your results almost immediately after completing the online exam.